Frequently Asked Questions

Return Policy

What is the return policy?

We pride ourselves on shipping the freshest coffees and teas possible. However, this makes accepting returns impossible. On accessories, if an item can be returned in it original packaging we will either credit back to the original card used or issue a store credit.

Moons Roasting Schedule

What is Moons coffee roasting schedule?

There are five kinds of beans that we roast on Thursdays. The other bean varieties we roast as needed, which at times, means daily. Here is a list of our Thursday Roasts:

Ethiopia Fair Trade Organic
Java Estate Organic
Peru Fair Trade Organic
Panama Estate
Timor Fair Trade Organic

These varieties generally sell out fairly quickly. If you are interested in any of them, please feel free to call ahead to reserve your favorite and we'll set your order aside. If you are placing an order online, we will ship it to you once your beans have been roasted.